Deal Desk Analyst

We are excited to announce a newly created opportunity to join our Go-To-Market Operations Team as our Deal Operations Analys t As our Deal Operations Analyst , you will help to build and run Tracksuit's first-ever Deal Operations function, bringing structure and commercial rigour to our fast-growing sales operations. As a foundational hire into our GTM Ops team, this role is perfect for someone who thrives on quality control, loves untangling complexity, and is passionate about keeping deals clean, compliant, and moving quickly. This role will see you collaborating closely across many of our internal teams (Sales, Finance, Legal and Customer Success) to ensure scalable processes that support data accuracy, revenue integrity, and a great customer experience. Why Tracksuit? As one of Australasia's fastest-growing startups, we have assembled a world-class team comprising kind, ambitious, generous, and intelligent individuals. At just over three years old, we're proud to work with over 600 epic brands across NZ, AU, the US and UK, like Athletic Brewing, MyFitnessPal, Opendoor, Steve Madden and more. Our vision is to be used in every strategic growth conversation for the best consumer brands of today and tomorrow. We're doing this by becoming the common language to measure, understand and communicate the value of brand building. We've built beautiful, always-on, radically affordable brand tracking - taking an old-school, $100k+ market research product and making it 10x easier to use and 10x more affordable. Key Aspects of the Role: In this role, we will look to you to ensure deal hygiene and execution quality at every stage of our process. You will establish and maintain commercial standards, work with business stakeholders to support deal velocity, and flag patterns or issues that could improve how we work over time. You will be a key liaison between Sales, Finance, Legal and Customer Success teams with responsibility for driving commercial rigour, ensuring data accuracy & process integrity to support Tracksuits ability to scale. This role sits within our GTM Ops team, supporting the scaling of deal volume by ensuring operationally sound deal execution and preventing downstream issues through strong process controls and system alignment. Success for our Deal Operations Analyst position is defined on two fronts: 1. Quality assurance, compliance, and improving executional consistency across teams to ensure data quality in our GTM systems. 2. Enabling fast and effective deal closure - supporting velocity without becoming a bottleneck in the process. Some key responsibilities of this role include:

• Deal Quality Assurance: Review all deal submissions to ensure alignment with internal policies and standards, including start dates, billing terms, contract values, discount thresholds, and data hygiene across systems.
• Process Governance: Maintain and evolve deal approval workflows, supporting compliance with commercial guardrails and minimising ad hoc exceptions.
• GTM Support: Act as a partner to the GTM teams, providing guidance on pricing structures, contractual terms, packaging, and non-standard deal scenarios.
• Cross-functional Alignment: Coordinate closely with Finance, Legal, Product, and Customer Success to ensure handoff readiness and operational feasibility of signed agreements.
• Deal Acceleration: Identify friction points in the quote-to-cash process and propose improvements to drive efficiency and increase deal velocity.
• Monitoring & Continuous Improvement: Monitor deal activity to identify recurring issues, such as approval delays or discounting trends, and flag these to the GTM Ops team to support process improvements.
• Revenue Integrity: Support data accuracy for downstream revenue reporting, billing, and forecasting processes by enforcing consistency across key systems.

That's the role, so who are you?

• 3+ yrs experience within a Deal Desk, Sales Operations, Revenue Operations or Commercial Finance role within a B2B SaaS environment
• Strong understanding of quote-to-cash workflows, CPQ tools, contract lifecycles, and CRM data structures
• Proven ability to manage complexity across markets, products, and pricing models
• You uphold high standards, possess attention to detail, and have excellent written & verbal communication skills with an ability to clearly convey commercial concepts to a variety of stakeholders Experience working in cross-functional environments and managing multiple priorities with competing deadlines
• Familiarity with HubSpot & CPQ platforms (e.g. Subskribe)
• You are thoughtful, kind, empathetic, collaborative, and thrive on continuous learning.
• Bonus : You have a strong interest in technology and AI, and are excited by the opportunity to explore how agents and automation could transform deal desk processes.

Why this role is exciting You will join an ambitious team that champions innovative thinking and fosters a collaborative working environment. This newly created position offers you the opportunity to work closely with our GTM and Operations leadership to shape the next phase of success at Tracksuit and our revenue function. We're a tight-knit, supportive, and ambitious team, driven to empower companies to use brand to drive success. Our culture thrives on complete transparency, trust, learning, and constant development and improvement. Underpinning the experience are our great benefits, including: Compensation: Competitive market rate remuneration, which is reviewed twice annually. Our radically transparent compensation policy ensures that salaries are fair across the entire team Employee Share Option Program (ESOP): So that everyone on the team has a share in Tracksuit's success. Progressive health and wellness benefits: Including an annual wellness bonus, access to a premium EAP platform, 401k and 6 weeks of paid annual leave. Generous parental benefits: 12 weeks' paid parental leave for either caregiver, additional sick leave for IVF, gradual return to work. A $1000 personal L&D budget for each Trackstar, plus additional growth opportunities including mentorships, speaking engagements, and travel. Flexible working: We have beautiful offices in New York, London, Sydney and Auckland. We are office first but offer flexibility day to day and adopt a balanced approach to WFH/in-office work. But don't take our word for it! You'll be joining the: - Mumbrella Marketing Company of the Year 2022 - HRD Employer of Choice - NZ Hi Tech Awards, Emerging Company of the Year 2024 - AFR Best Place to Work Media and Marketing (4th place) 2024 We are committed to promoting a diverse and inclusive workplace - a place where we can each be ourselves and do the best work of our lives.