Day Opportunities Team Leader

Day Opportunities Team Leader Location: New Ross area, Co. Wexford.

Contract Type: Permanent, 35 hours per week.

Closing date: Friday, 12 June 2026, 4:00 p.m.

Interested candidates are invited to apply by submitting a CV and cover letter.

Join an Organisation You Can Be Proud Of Since 1975, Cumas New Ross has empowered adults with mild to moderate intellectual disabilities to fully participate in their communities. Externally recognised for excellence we uphold the highest standards of care and professionalism, ensuring every individual's rights, preferences, and goals are at the heart of all we do.

About the Role As a Day Opportunities Team Leader, you will lead and inspire your team to create opportunities that enhance the independence, skills, and wellbeing of individuals with intellectual disabilities. You will ensure services are inclusive, person centred, and empowering.

Role Requirements

• Minimum QQI Level 7 degree in Social Care, Social Studies, Youth and Community Studies, or Social Work or other relevant qualification at degree level.
• A minimum of 3 years' work experience working with individuals with intellectual disability.
• Track record of leading and overseeing service delivery or programme implementation. Proven capability in guiding teams to deliver high quality programmes and services.
• Excellent IT and report writing skills.
• Must hold a full clean driving licence valid in Ireland and be willing to drive company vehicles.
• Proficient in both oral and written English language.
• Have the legal right to work in Ireland and currently hold valid work authorisation for Ireland.

Desirable

• Training or experience in community inclusion or advocacy.
• Experience supporting individuals to access education, training, or employment.
• Management or leadership qualification or equivalent experience.

What We Offer

• Competitive pay
• Generous annual leave allowance
• Company pension and employee assistance program
• Access to the Hospital Saturday Fund (HSF) - healthcare cash plan
• Bike to work scheme
• Opportunities for training, development & career growth

Main Duties and Responsibilities Provision of Person-Centred Supports and Opportunities

• Ensure that individuals are supported and facilitated in the development, implementation and review of their personal plans, intimate care plans, behaviour support plans and that the actions agreed in these plans are carried out.
• Lead and develop the staff team in supporting the delivery of high quality person centred services, problem solving and seeking solutions to outcomes and barriers raised in the delivery of person centred plans.
• Ensure that the keyworker system is implemented, monitored and ensure that individuals receive a high quality, person centred service which addresses choices and requirements.
• Oversee the planning and implementation of the individuals' weekly schedules to ensure they reflect choice, participation, and a variety of meaningful opportunities for each individual.
• Oversee the planning and co ordination of individuals' circle of support and annual review meetings and attendance at planning meetings, case reviews, professionals' meetings etc.
• Monitor and report on the health and well being of service users. Take appropriate action to assist and report concerns to the Day Services Co ordinator and any clinical review processes. Provide guidance to other staff members as relevant.
• Ensure and evidence that individuals have their social, educational, and vocational development needs addressed by the provision of opportunities to experience different options, training, advice, instruction, and support.
• Ensure and evidence that individuals supported by the services are facilitated and encouraged to develop their choice and decision making skills and to actively participate and integrate into the community, through the use of community facilities.
• Monitor and ensure accurate and up to date records for each person to include the personal needs assessments, risk assessments, incidents and notifiable events, file notes, communication plans, behavioural management support, health action plans, medication management and financial records.
• Monitor and evaluate the impact of each project/programme/support/opportunity to establish and record how well the experiences impacted on each individual's wellbeing, personal growth, and development.
• Provide a point of contact for the service and to deal with queries in a timely, professional, and courteous manner.
• Identify and work in partnership with the Day Services Facilitator to respond to unmet needs.
• Liaise with multidisciplinary support services team members, staff, and staff within other organisations, with regard to individuals as required.
• Provide intimate care supports in a manner which the individual's privacy, dignity, choices, and preferences are upheld and in line with Cumas' intimate care policy and as set out in their support plan.
• Accompany and support individuals on holidays, outings, and in using community social and recreational facilities as required.

Leadership and Supervisory Management

• Guide supervise and direct staff in the provision of the standards for designated projects, programmes and supports for individuals operated inhouse and community based including rehabilitative training programmes as required.
• Lead the Day Opportunities staff team on a day to day basis specifically providing local supervision to the teams as agreed with the Day Service Co ordinator, utilising a coaching style for team members.
• Co ordinate staff work schedules and ensure that duties, activities, and programmes allocated to staff are carried out efficiently in line with plans.
• Be involved in the recruitment, selection, induction, probation, performance, and attendance of staff/volunteers.
• Provide individual support for team members by implementing regular support and supervision, develop, motivate, and support team members in their work, monitor and evaluate their performance, ensuring high standards of service are provided for individuals.
• Ensure that staff are provided with all mandatory and specific skills training to support and develop their skills.
• Provide leadership and support to the staff assigned in the operation of Cumas policies and procedures.
• Promote and foster a team approach including the delegation of duties, utilising the diverse skills and experience of all team members.
• Responsibility for attendance management, maintaining effective rosters and planning annual including the co ordination of cover for planned/unplanned absences.
• Plan and prepare for staff meetings, training, and development sessions. In consultation with the Day Services Co ordinator, develop and provide training to staff within Cumas.
• Be active in the preparation of the budget for allocated areas of responsibility and oversee the mindful use of Cumas resources.
• Ensure respectful communications and relationships are developed and maintained with all stakeholders. Respect professional boundaries and maintain confidentiality for all individual and service information.
• Organise, attend, and participate fully in meetings where all aspects of the service are discussed with a view to maintaining high standards and open communication among staff and good levels of staff morale.

Project/Programme/Individual Opportunity Planning and Implementation

• Ensure effective day to day schedules in line with individuals' requirements choices and plans.
• Oversee the development of formal individual, project and programme plans prior to implementation. Monitor their roll out and conduct evaluations. Prepare reports which provide quantitative and qualitative information determining the impact for the individual.
• Ensure team members are aware of the projects/programmes/individual supports required and scheduled for each day and overseeing service delivery.
• Mentor and support Day Service Facilitators in their role, monitor the progress of projects and programmes and creating a culture of leadership at local level where the creativity and initiative of Day Opportunities staff is fostered and developed.
• Oversee that service locations are scheduled, set up, programmes delivered on time; equipment is available on each service day.
• Ensuing monthly & quarterly feedback/planning and review sessions with individuals and groups are completed and reviewing outcomes to inform future planning.
• Monitor and critically evaluate the range of projects and programmes both in house and community based which support each service user to increase their social participation and independence at the time of their choosing.

Maintaining Safe and Effective Work Systems/Record Keeping and Reporting

• Implement the national and local service standards as directed by the Day Services Co ordinator.
• Implement processes for the management of quality, safety, and compliance matters to include Quality Improvement Plans and Safeguarding, Incidents, Accident and Complaints registers in compliance with National policies and procedures and ensure a programme or continuous improvement is implemented.
• Conduct cross service audits and report findings to the General Manager.
• Assist in development of safety procedures, Policy and Procedure manual and Quality Assurance.
• Ensure all health and safety policies and procedures . click apply for full job details