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Data Technician Apprenticeship - Level 3
Posted 21 days 6 hours ago by Get Staffed Online Recruitment Limited
Data Technician Apprenticeship - Level 3 / Booking Officer
If you are a committed individual with a positive attitude, ready to contribute to our client's team's success and prepared to work hard and grow with them, they welcome your application.
Benefits of joining our client's team:
- Collaborate with a supportive and diverse team in a welcoming international environment.
- Enjoy a fulfilling role that rewards hard work and dedication.
- Thrive in an environment that presents daily challenges, fostering personal and professional growth.
- Gain valuable experience that enhances your CV and enriches your personal development journey.
- Opportunity to progress within the business.
Our client:
Our esteemed client is a leading UK-based language service provider who delivers high quality and professional interpreting, translation, and consultancy solutions around the globe.
The role:
Possible start date: TBC
Monday to Friday; 9:00am to 6:00pm
Total working hours: 40
What you will do in your working day:
- Manage client and contractor booking inquiries and job allocations in a fast-paced office setting.
- Respond promptly to telephone calls, emails, and portal requests, facilitating bookings and assigning tasks to interpreters.
- Ensure efficient workflow and meet daily targets by prioritising job allocation effectively.
The training you will receive:
- Level 3 Data Technician qualification.
- All training is undertaken online, through a combination of self-paced eLearning and live online classes.
- Functional skills in English & Mathematics, if required.
Prospects:
Potential contract extension or full employment
Qualifications required:
GCSE or equivalent English (Grade A - C 9/4) - Desired
GCSE or equivalent Mathematics (Grade A - C 9/4) - Desired
Skills required:
- Demonstrated professional demeanour, particularly in high-pressure situations.
- Exceptional short and long-term memory to retain crucial booking details and client information.
- Strong attention to detail, maintaining focus on daily tasks throughout the day.
- Honesty, punctuality, and a strong sense of responsibility for all assigned tasks.
- Proactive approach to resolving booking issues, including finding solutions and collaborating with linguists for optimal job assignments.
- Adherence to company procedures and policies at all times.
- Proficient typing skills, with basic knowledge of MS Outlook and database usage.
- Outstanding interpersonal, written, and verbal communication skills.
- Ability to provide two references from previous employers.
- Strong problem-solving abilities, ensuring customer satisfaction through innovative solutions.
- Effective multitasking skills, adapting to the daily challenges and responsibilities of the role.
The apprenticeship:
Qualification: Data Technician Level 3
Duration: 18 months
Get Staffed Online Recruitment Limited
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