Data Support Officer

About The Role

Working hours: 35 hours per week

Contract type: Time limited for 12 months

Working style: Hybrid - employees split their time between working remotely and working on-site.

Closing date: 11.59pm, 29 July 2026

Interview method: in person

Applicants must have an existing right to work in the UK, as visa sponsorship is not available for this position.

This role is subject to:

• Legal right to work - candidates must evidence their right to work in the UK before commencement of employment, in accordance with Home Office guidance.
• DBS (Disclosure and Barring Service) clearance - a standard DBS check is required; all information is handled confidentially and in line with the DBS Code of Practice.

Role Summary

This 12 month time-limited role belongs to the Adult Social Care team within the Performance Research & Intelligence service. The service delivers evidence and intelligence to support decision makers in Manchester. You will support this function by ensuring the data needed for decision making is structured and accessible to a wide range of staff.

The role is based in the People team and reports to the Senior Data Officer. You will be involved and lead on projects that support our Mental Health Social Care teams, enabling them to understand and develop services that provide the best outcomes for residents.

You will:

• Develop high quality reports using SAP BusinessObjects, Microsoft Fabric and Power BI.
• Use SQL to extract data from a Data Warehouse.
• Present information in a clear, organised manner so stakeholders can make operational and strategic decisions.
• Interpret business requirements to produce reports or datasets within agreed deadlines and specifications.
• Work closely with stakeholders and external partners to plan work and upgrades of a Data Warehouse.
• Manage data pipelines that extract data from source systems, transform it and load it into a Data Warehouse.
• Submit statutory data returns to central government on behalf of Adult Social Care.
• Configure databases to meet statutory return specifications.

About the Candidate

We are looking for a candidate who balances technical data skills with strong communication and problem solving abilities.

• Exceptional written and verbal communication - able to translate business requirements into technical specifications.
• Highly motivated, enthusiastic and assertive, demonstrating the Our Manchester behaviours.
• Proficient in SQL, data marts and data formatting for pipelines.
• Experience developing data, performance and dashboard reports in Business Objects, PowerBI, Tableau or similar.
• Strong relationship building skills with team members, stakeholders and external partners.
• An interest in innovation and technology, willing to learn and apply new skills.
• Sound professional judgement and the ability to handle competing priorities while maintaining Data Protection and information security guidelines.
• Experience working with service delivery teams and understanding how they use data to support services.

Benefits we offer

• Generous holiday allowance - up to 26 days annual leave plus bank holidays; increases to 31 days after five years of local government service. Additional leave can be purchased during the annual leave purchase period.
• Pension - enrolment in the UK's largest local government pension scheme, with options to top up and life cover equivalent to three times salary.
• Enhanced parental and carers leave - designed to provide ample time to bond with a new born or support family during critical life events.
• Perks - discounts on shopping, holidays, phone contracts, cycle to work scheme, free flu jabs and eye tests.
• Learning and growth - diverse learning opportunities, workshops, training and apprenticeships as part of onboarding.
• Good Employment Charter member - commitment to secure, flexible work and welfare support throughout career.
• Volunteering leave - up to 3 days pro rate paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we are dedicated to creating a workplace that reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, disabled people and young people.

Supported During the Process

• Interview adjustments - let us know if you require adjustments to demonstrate your suitability.
• Accessible formats - our ReciteMe tool offers text to speech, translation into multiple languages, and adjustable text size and colour.

Guaranteed Assessment Scheme

• Members of the Armed Forces and veterans.
• Currently or previously in care.
• Disabled or with a long term condition.
• Participants in the GM Elevate or MCC positive action programmes.

When You Join Us

• Workplace adjustment hub providing specialist support, advice and guidance.
• Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network.
• Commitment to accessibility standards and disability friendly workplaces.

What we will need from you if you're successful

Successful candidates must evidence their right to work in the UK before commencement of employment. This role is not eligible for Skilled Worker sponsorship under Manchester City Council policy.

Pre Employment Checks

Pre employment checks will depend on the role. They include identity verification and checks listed above.

Other relevant information

We want everyone to be able to be themselves at work and give their best. If you need assistance to undertake the duties of the role, we will source necessary aids, adaptations or equipment. If a task proves unachievable, we will consider redesigning parts of the role.

Use of Artificial Intelligence (AI)

Artificial Intelligence can support your application; however, all examples and statements must be truthful, accurate and sourced from your own experience. Plagiarism or mis representation may result in withdrawal of your application and disciplinary action for internal candidates.

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