Data Performance Analyst

Wat je gaat doen Do you enjoy working with data and processes, and do you find it interesting to analyze and solve operational problems? In this role as a Data Analyst Operations, you play a key part in improving order processes. When issues arise with orders or systems, you ensure they are accurately recorded in the ticketing system. You involve the right teams and monitor progress, making sure disruptions are resolved quickly. In addition, you analyze ticket data and identify recurring issues. You create reports and support management in improving processes. You work closely with teams such as operations, warehouse, planning, customer service, and IT.

Your responsibilities:

• Creating and managing tickets in the system
• Monitoring orders affected by open tickets
• Following up and escalating urgent operational issues
• Analyzing ticket data and identifying trends
• Preparing reports for management
• Collaborating with internal teams to resolve issues
• Improving processes based on data analysis

Wat we je bieden You can expect the following:

• Salary between €3,034.77 and €3,840.02 gross per month, depending on experience
• A temporary contract with the prospect of a permanent contract
• Full-time position of 40 hours per week
• Travel allowance of €0.23 per kilometer from 10 km onwards
• A varied role focused on data and processes
• Working in an international and professional organization
• Opportunities for development in data and analytics

At Start People, we reward according to the principle of equal pay; your employment conditions are always aligned with those of colleagues directly employed by the client. This means that in addition to your hourly wage, elements such as vacation days, allowances, ADV compensation, and other salary components are part of your employment conditions. Functie-eisen In addition to motivation and eagerness to learn, we are looking for:

• Proficiency in English, both written and spoken
• A minimum of a bachelor's level of thinking and working
• Around 1-3 years of experience in an analytical, data-driven role (internships included)
• Experience with Jira or other ticketing systems such as ServiceNow or Zendesk
• Strong skills in Excel and Power BI
• A structured and accurate working style
• Strong analytical and organizational skills

Over het bedrijf

This international organization operates in logistics and operational services, focusing on efficient order processing and continuous process optimization. By consistently monitoring and analyzing performance, the company works toward improving operational results and customer satisfaction. You will be part of a team where collaboration and clear communication are key. You will work closely with departments such as operations, warehouse, planning, and IT. The working environment is professional yet approachable, with room for initiative and process improvement.

At Start People, we believe that work creates value for everyone. Since our founding, we have been committed to providing opportunities for people, regardless of their background, profession, or generation. With dedication and decisiveness, we support job seekers, assist companies with their staffing needs, and empower our colleagues to make a difference. Whether you are looking for a new job, want to strengthen your business, or build your career with us, we create the perfect match and ensure everyone finds their place in the labor market and can continue to grow. Do you want to make a difference by helping people find their place and supporting companies in finding the right employees? With offices throughout the country, your opportunity is always within reach. Apply today and contribute to our mission of making everyone successful in the job market.