Data Centre Support Engineer Apprentice - 18 months Fixed Term Contract

Job ID: Amazon UK Services Ltd. - A10

Are you curious about how the cloud works and eager to play a hands on role keeping it running? Join our Amazon Web Services (AWS) infrastructure services team as a Data Centre Operations (DCO) Apprentice and help deliver the technology that powers businesses, entertainment, and innovation worldwide.

A data centre is a specialised facility filled with thousands of computers, servers, and networking equipment that store and process vast amounts of data. These power the services we all rely on - from streaming to online shopping. Our Data Centre Operations (DCO) team designs, installs and maintains this cloud computing infrastructure that keeps Amazon Web Services (AWS) running reliably for millions of customers worldwide.

Amazon Web Services (AWS) offers an exciting and dynamic environment that encourages creativity while ensuring our cloud infrastructure remains secure, scalable, and cost effective. The AWS infrastructure team supports our global data centres - managing the servers, storage, networking, power, and cooling equipment that keep customers connected to the services they rely on every day.

• Working at the forefront of AI infrastructure, supporting the systems that power Amazon's most advanced technologies
• Supporting the diagnosis and resolution of technical issues across servers, networks, and power systems
• Responding to and prioritising trouble tickets to keep data centre operations running smoothly
• Install and set up server racks, following company procedures and safety standards
• Learning to replace hardware components safely and accurately under guidance from experienced technicians
• Monitoring system performance and contributing to preventative maintenance activities
• Gaining exposure to cyber security principles and system protection best practices
• Collaborating with facilities teams during power and cooling maintenance events
• Participate in small to mid scale projects that enhance system reliability and efficiency

We welcome individuals from all backgrounds who possess a keen interest in technology, strong problem solving abilities, and excellent customer service skills. A proactive, organised approach to work, the ability to communicate technical information effectively, and a commitment to continuous learning are essential.

Here at Amazon, it's in our nature to learn and be curious. Within this apprentice you'll have the opportunity to learn by doing, putting newfound knowledge into practice every day. Our first class coaching, tailored development opportunities, and challenging, rewarding work will empower you to reach new heights. If you're a curious, ambitious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.

You will gain a vast range of useful experiences and skills whilst working towards the Information Communications Technician - Support Technician Professional Level 3 Apprenticeship qualification. As a working student your focus is to complete your studies in