Data Analyst

Job band: C
Contract type: 12-month fixed-term contract / Attachment
Department: BBC Chief Customer Officer Group Data
Location: Hybrid role with the office base in London Broadcasting House
Proposed salary range: £30,000 - £37,5000 + London weighting depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application - though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

The BBC offers some of the most popular services online and offline, reaching 94% of UK adults every month. We are looking for a motivated Data Analyst to join the Central Analytics Team and help us maximise the value we deliver to our audiences through the BBC portfolio.

As the Data Analyst, you will provide performance data and uncover customer insights to support data-driven decision-making at the BBC. You will work with a variety of data sources to help us understand audience behaviour and preferences - including analytics data, metadata systems, and third-party datasets. This role also involves collaborating with non-technical colleagues, advising them on performance metrics, and encouraging the use of self-serve tools managed by our team.

WHY JOIN THE TEAM

You'll join the BBC Central Analytics Team and be responsible for delivering data insights and building tools that support the use of data in core business decisions across the BBC Public Service, which run iconic services such as News, Sport, iPlayer and Sounds. We sit within the wider Data Team, which is part of the Chief Customer Officer Group. In this role, you will have a close relationship with colleagues in other disciplines including Research, Content, Product and Strategy.

YOUR KEY RESPONSIBILITIES AND IMPACT

Working as the Data Analyst, your responsibilities will include:

• Delivering analysis and insights on usage of the BBC services and content to inform decision-making
• Creating and maintaining dashboards to empower stakeholders to self-serve with data
• Build new data automation processes for first and third-party datasets using scripting languages and big data tools
• Providing technical expertise and acting as a first point of contact for analytics queries from non-data oriented colleagues
• Collaborating in cross-disciplinary project groups to enhance the BBC's data capabilities and develop new solutions

YOUR SKILLS AND EXPERIENCE

We welcome candidates from a variety of backgrounds. The key qualities we are looking for include:

• A passion for data analytics, supported by demonstrable work experience (e.g., in a Data Associate role or equivalent)
• Ability to leverage data to generate customer insights and actionable recommendations
• Proficiency in SQL
• Familiarity working in the big data warehouse environment for data analysis (e.g., AWS Redshift, Snowflake, Microsoft Azure)
• Ability to create charts and dashboards using data visualisation tools (e.g., Tableau, Power BI etc.)

Desirable criteria:

• Experience with another programming language, such as Python or R
• Familiarity with digital analytics data and an understanding of tracking implementation (e.g., Piano Analytics, Google Analytics)
• Interest in and good knowledge of BBC services

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.

Find out more about the BBC

Life at BBC

Here you will benefit from:

• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss:

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.