D365 Business Central Functional Consultant

D365 Business Central Functional Consultant

Department: Biz Apps - ERP

Employment Type: Full Time

Location: UK

Description

We are seeking a skilled and motivated Dynamics 365 Business Central Functional Consultant to join our growing team. In this client-facing role, you will be responsible for the full project lifecycle-from requirements gathering to solution delivery-ensuring that our D365 Business Central implementations align with client business goals.

You will collaborate with stakeholders, project managers, and technical teams to design and configure systems, support go-lives, and provide training and post-implementation support.

Key Responsibilities

• Lead and manage end-to-end Dynamics 365 Business Central/NAV implementation projects.
• Conduct high-level discovery sessions and demonstrations during pre-sales engagements.
• Manage customer expectations and ensure alignment with project goals and deliverables.
• Analyse client business processes and requirements to design effective solutions.
• Develop and document solution architectures and functional specifications.:
• Provide comprehensive training to users on Dynamics 365 Business Central/NAV functionality.
• Deliver post-implementation support and troubleshooting to ensure smooth operation.
• Identify opportunities for system improvements and enhancements.
• Provide leadership and guidance to junior consultants and project team members.
• Foster a collaborative and supportive team environment.
• Delegate tasks effectively while ensuring accountability and quality.
• Stay updated with the latest trends and developments in Dynamics 365 Business Central/NAV.
• Identify and pursue opportunities for process improvements and innovation within projects
• Ensure all project activities comply with internal policies and external regulations.
• Maintain thorough documentation of project activities, decisions, and changes.
• Identify and mitigate project risks and issues.

Skills, Knowledge and Experience Essential skills & experience

• Lead Consultant with strong finance and business process skills acquired in a customer facing role
• Strong experience as a lead in complete project lifecycle to include requirements gathering, process mapping, solution design and architecture, user training, testing (SIT and UAT), data migration and go-live support.
• Minimum 4 years of experience with proven functional skills in Dynamics 365 Business Central and / or NAV.
• Implementation experience to include the following functionality within Dynamics NAV/Business Central: GL, FA, AP/P2P, AR/O2C, Workflows, Inventory management, Project Management/Jobs, Roles and permissions, and Config packages
• Delivering support to existing implementations and identifying opportunities with customers

Highly desirable skills & experience

• Experience in Jet reports, Continia Document Capture, Continia Expense Management, Power Platform (some knowledge of BI, Power Apps and Power Automate.)
• Pre-sales engagement experience including initial high-level discovery and demonstrations,
• Industry/project experience to include multi-company/multi-currency organisations, supply chain/distribution, manufacturing, contracting/professional services, public sector organisation.

Personal skills

• Confident communicator/presenter with ability to manage customer/ stakeholder relationships
• Comfortable leading workshops and working in a customer facing role
• Ability to delegate effectively while being responsible for delivery of the task
• Team player who encourages and mentors other team members
• Act in an open and transparent manner
• Highly organised and strong documentation ability