D2C Sales Agent

Love pets? Looking for a new, fun way to boost your sales earnings in 2025?

We're building a small but mighty D2C sales team to talk with pet owners, inspire love for Nature's Menu, and subscribe them to our pet food nutrition plans.

This is a permanent, full time role in a hybrid working environment. Remote working with occasional travel/access to our London office.

Our D2C Sales Agents

As our D2C Sales Agent you'll win new customers, upsell existing customers and win back lapsed customers to grow our pet owner community.

What you'll do:

Outbound calls to potential, existing and lapsed Natures Menu D2C customers

Talk with pet owners about their pet's diet and nutrition

Represent Nature's Menu as a brand ambassador, inspiring brand love

Sign up or upsell pet owners to subscriptions on our website

Actively listen to understand customer needs

Maximise sales opportunities using persuasion + listening skills

Team work with the D2C Sales crew

You'll get a base salary plus commission for hitting subscription targets. So the more sign ups and subscription upgrades you make, the bigger the reward for you.

When you join our team you can make an impact from your first day. You'll work with experienced D2C and pet wellbeing experts to learn a lot and have fun with a team who care about pets!

Experience in selling D2C subscription-based products through outbound calls

Success in converting sales with strong persuasion and listening skills

Clear and compelling verbal communicator

Motivated by a sales-oriented and competitive environment

Passionate about pets' wellbeing

We are Nature's Menu

We are Nature's Menu, a market leading pet food brand with a state-of-the-art production facility in Snetterton, Norfolk. With a legacy spanning 40 years, we're the UK's leading supplier and expert in raw and natural pet food. Real in every way. Others claim it. We live it. Real ingredients, real expertise and a real passion for providing the nation's pets with natural, real meals they will love.

Our unique pet food is sold through both B2B retail and D2C channels, with 85% of revenue coming from retail distribution. The D2C channel is a strategic focus for future growth and has built a community of more than 12,000 loyal customers.

Nature's Menu is part of the Agrolimen brand family which turns over $2Bn with a group of 10 pet food brands across 25 countries including Affinity Petcare.

Perks of our Nature's Menu Pack

We offer flexible working hours and a hybrid working model. The role offers a competitive salary and commission scheme.

Our benefits focus on our team's career progression and financial, physical and mental wellbeing.

25 days of annual plus 8 bank holidays

Modern co-working office at the heart of Southwark (London).

Discount to the Hoxton hotels worldwide

Discount to gym classes in our offices, offered throughout the day

Team social events and activities

Salary sacrifice pension

Career progression: clear pathways for your technical, commercial or leadership growth and the Affinity University platform

Embrace your physical and mental wellbeing with an Employee Assistance Programme, online health portal or Cycle to Work Scheme

Access to Everyday Shop and Store Discounts

Exclusive discounts on our best-in-class Nature's Menu pet food products

Click apply to join our pet-loving D2C Sales team and boost your sales earnings in 2025!