CX Strategy Lead - Adobe Personalisation Programme

Project Blackbook in London is seeking an independent Customer Experience (CX) Consultant for a 3-month contract to lead a CX workstream on a major Adobe transformation programme for a large supermarket.

The role focuses on audience strategy, stakeholder facilitation, and programme planning to deliver personalised customer experiences at scale, with a day rate of 400-500 GBP inside IR35 and likely extension.