Customer Team Member BUCKLEY Retail SPAR jobs (inc Greggs/Subway) Customer Team Member

Job Overview

We have an exciting opportunity for a SPAR Customer Team Member at SPAR Buckley. The role involves supporting the store management team and creating positive customer experiences.

Hours: Minimum of 16 hours per week, flexible shifts between 6 am and 11 pm, including evenings and weekends. Additional hours may be required.

Contract: Permanent. Pay: Up to £12.75 per hour (depending on age).

Key Tasks / Responsibilities Customer Service

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding items.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
• Upselling selected products to customers and highlighting multi buy offers to maximise sales.

Store Operations

• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes and promotional displays.
• Adhering to all company policies, procedures and processes.

Key Skills / Knowledge

• Previous experience in a similar role and/or industry is preferred.
• Reliably follows instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment.
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
• Experience of using a 'Challenge 25' policy desirable.
• Keen and enthusiastic approach to working both in a team and independently.
• Previous cash handling experience is preferred but not essential.

Benefits

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
• Develop your skills and capability in a highly supportive and multi diverse culture.
• Gain hands on experience in a fast paced convenience store.
• Generous staff discount in all SPAR stores (excluding alcohol & cigarettes).
• Supportive promotion of internal candidates.
• Free tea & coffee.
• Early access to your pay through 'EarlyPay'.
• 24/7 access to payslips and rotas via the HR/Payroll portal.
• Wellbeing support - emotional support, counselling, legal and financial advice.
• Company pension scheme.
• Company life insurance worth 1 annual salary and 6 annual salary with company pension scheme.
• Cycle to work - bicycle purchase scheme.
• Long service awards.
• Staff lottery, savings scheme, staff social fund, life cover, health cash plan, employee volunteering opportunities.

Inclusive Environment

As a Disability Confident Committed employer, we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.