Customer Team Member

Overview

Customer Team Member

Location: Building 25 The Mill, Horton Kirby, DA4 9BD

Pay: £13.04 per hour

Contract: 21 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview

Full, paid training provided

Responsibilities

• Deliver friendly and thoughtful service to customers and help put things right when needed
• Work with your team to keep the store running smoothly
• Be hands-on on the shop floor and tills and contribute to daily operations to create a great shopping experience
• Maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Ensure the store is safe and compliant with legal requirements; manage prices, product dates, and temperatures as needed
• Promote Co-op Membership and support your local community

What you'll bring

• A genuine passion for helping people and delivering great customer service
• Ability to work flexibly across a number of shifts and as part of a team
• Interest in retail and working in a busy store environment (experience not essential)

Why Co-op

At Co-op, we are owned by our members and focus on people and communities. We offer:

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part-time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle-to-work scheme
• Market-leading policies to help you through life's big moments

A place you'll belong

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

We reserve the right to remove a vacancy before the scheduled closing date.