Customer Team Member

Customer Team Member

Location: Stamfordham Road Callerton, Newcastle Upon Tyne, NE5 1TH

Pay: £13.04 per hour

Contract: 16 hours per week + regular overtime, permanent contract, part time

Working pattern: Opening shifts, early morning starts through to early afternoon, with flexible availability across the week to include at least 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview. Role will include working in our in-store bakery.

Full, paid training provided.

What you'll do

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co op Membership and support your local community

What you'll bring

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Benefits

• Full training and career development resources
• 30% discount on all Co op products in store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle to work scheme
• Market leading policies to help you through life's big moments

Why Co op?

At Co op, we're owned by our members. We aim to put people and communities first, giving everyone a chance to succeed. When you join us, you'll be part of a movement that offers support, development, and a positive workplace culture.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong. If you need adjustments during the recruitment process, we'll support you.