Customer Team Member

Customer Team Member

Location: Church Street Murton, Seaham, SR7 9NX

Pay: £13.04 per hour

Contract: 12 hours per week + regular overtime, permanent contract, part time

Working pattern: mix of opening from 5:45 am, closing, and mid day shifts with flexibility across the week. You'll need at least 2 evening shifts and 1 weekend shift (Friday after 6 pm, any Saturday shift, or Sunday). Availability can be discussed at interview.

Age requirement: Must be 18 or over. You may be required to work before 6 am or after 10 pm.

Why this job matters

Help keep shelves stocked and support sales, ensuring customers find what they need. Be a familiar face in the community, support local and national charities, and promote Co op membership.

What you'll do

• Support the day to day running of the store by delivering friendly and thoughtful service, and help put things right when needed.
• Work with your team to keep the store running smoothly.
• Work hands on on the shop floor and tills, contributing to daily operations to create a great shopping experience.
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
• Promote Co op Membership and support your local community.

What you'll bring

• A genuine passion for helping people and delivering great service.
• The ability to work as part of a team and flexibly across a range of shifts.
• An interest in retail and working in a busy store environment (experience not essential).

Benefits

• Full training and career development resources.
• 30% discount on all Co op products in store.
• Flexible access to your pay as you earn it.
• A pension scheme with up to 10% employer contributions.
• 31 days of holiday pro rata, including bank holidays.
• 24/7 access to GP appointments and colleague support programme.
• Cycle to work scheme.
• Market leading policies to help you through life's big moments.
• Building an inclusive workplace.

Inclusivity & equality

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need adjustments during the recruitment process, we'll support you.