Customer Team Member

Customer Team Member

Location: The Retail Unit Turpin Avenue, Colliers Row, RM5 2PU. Pay: £14.29 per hour including London allowance. Contract: 12 hours per week + regular overtime, permanent contract, part time. Working pattern: Opening shifts, early morning starts through to early afternoon, with flexible availability across the week to include at least 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. Role will include working in our in store bakery.

30% colleague member discount in store - more benefits below.

Why this job matters:

You'll help keep our shelves stocked and support sales, making sure customers can find what they need. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll promote Co op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

• Support the day to day running of the store by delivering friendly and thoughtful service, helping to put things right when needed.
• Work with your team to keep the store running smoothly.
• Work hands on on the shop floor and tills, and in our in store bakery, and contribute to daily operations to create a great shopping experience.
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy.
• Promote Co op Membership and support your local community.

What you'll bring:

• A genuine passion for helping people and delivering great service.
• The ability to work as part of a team and flexibly across a range of shifts.
• An interest in retail and working in a busy store environment (experience not essential).
• You must be aged 18 or over to apply for this role (may involve working before 6am or after 10pm).

Why Co op?

At Co op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive.

• Full training and career development resources.
• 30% discount on all Co op products in store.
• Flexible access to your pay as you earn it.
• A pension scheme with up to 10% employer contributions.
• 31 days of holiday (pro rata, including bank holidays).
• 24/7 access to GP appointments, and colleague support programme.
• Cycle-to-work scheme.
• Market leading policies to help you through life's big moments.
• Building an inclusive workplace.

A place you'll belong:

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

We reserve the right to remove a vacancy before the scheduled closing date.