Customer Team Leader

Customer Team Leader

Location: 52-56 High Street, Forres, IV36 1PF

Pay: £14.48 per hour

Contract: 30 hours per week + regular overtime, permanent contract, part time

Working pattern: A mix of opening and closing shifts, 6am-2pm or 2pm-10pm. We're happy to discuss your availability further at interview.

30% colleague member discount in store - see below for more benefits.

Apply easily from your mobile by completing our assessments - no CV needed!

You must be aged 18+ to authorise age related sales.

What you'll do

• Own the day to day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co op through community engagement and membership growth

What you'll bring

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising, or team management (experience not essential)

Benefits

• Full training and career development resources
• 30% discount on Co op products in store
• Flexible access to your pay as you earn it
• Up to 10% pension contributions
• 36 days of holiday (pro ratio, including bank holidays)
• 24/7 access to GP appointments, and colleague support programme
• Cycle to work scheme
• Market leading policies to help you through life's big moments

Inclusion and equality

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

We reserve the right to remove a vacancy before the scheduled closing date.