Customer Team Leader

Customer Team Leader

Location: 170 Seabourne Road, Bournemouth, BH5 2JA

Pay: £14.48 per hour

Contract: 16 hours per week + regular overtime, permanent, part time

Working pattern: Closing shifts from mid afternoon through to late evening and close. Flexible availability required across the week, including at least one weekend shift (Friday after 6 pm, any Saturday shift, or a Sunday shift).

Eligibility: You must be aged 18+ to authorise age related sales.

What you'll do

• Own the day to day running of the store by leading the team during your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co op through community engagement and membership growth

What you'll bring

• Passion for people and leadership
• The ability to work flexibly and lead by example
• Skills in retail, merchandising, or team management (experience not essential)

Why Co op?

• Full training and career development resources
• 30% discount on Co op products in store
• Flexible access to your pay as you earn it
• Up to 10% pension contributions
• 36 days of holiday (pro ratio, including bank holidays)
• 24/7 access to GP appointments and colleague support programme
• Cycle to work scheme
• Market leading policies to help you through life's big moments

A place you'll belong

We welcome applications from everyone and are committed to creating a diverse and inclusive workplace. If you need any adjustments during the recruitment process, we'll support you.