Customer Support Lead - Hybrid & Data-Driven

OpenTable is looking for a Customer Support Supervisor to lead and develop a high-performing support team in Greater London. This hands-on leadership role focuses on fostering a culture of accountability and operational excellence while delivering exceptional customer experiences.

The ideal candidate will have supervisory experience and strong analytical skills, alongside proficiency with CRM tools such as Salesforce and Zendesk. A commitment to flexibility is essential, as the role requires weekend shifts and managing communications across time zones.