Customer Support & Validation Specialist - Hybrid

Hellios Information Limited in Oxford is seeking a Customer Support Advisor to join the Supplier Support team. You will deliver first line support, explain service benefits, and handle enquiries and issues with a focus on accurate data handling.

You will build rapport with customers, validate information from online questionnaires, verify documents, and log calls in the CRM. The role requires attention to detail, strong communication, and a proactive approach to process improvements and