Customer Support & Service Coordination Specialist

Carl Zeiss Ltd. is seeking a Customer Support Coordinator to join our Service Support team in Lutterworth. You will ensure efficient case handling in Salesforce, process service orders in SAP, and manage credits, returns and warranty actions.

The role requires strong communication, collaboration with regional managers, and a proactive approach to customer service. We value customer focus and a collaborative mindset; Salesforce experience is preferred, SAP S/4 experience is advantageous, and