Customer Support & Resolution Specialist

jobr.pro is looking for a Customer Service Representative based in Benfleet, Essex. The successful candidate will be the first point of contact for customers, ensuring exceptional service and resolving inquiries efficiently.

Key responsibilities include achieving customer satisfaction targets, managing inquiries via phone and digital channels, and utilizing CRM and ticketing systems effectively.

Qualified candidates should have strong communication skills, CRM proficiency, and a customer-centric mindset.