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Customer Support Advisor

Posted 9 days 17 hours ago by Hallmark Solutions Ltd.

Permanent
Full Time
Customer Service Jobs
Northern Ireland, United Kingdom
Job Description
  • Mercedes-Benz, Belfast 6 Boucher Crescent BT12 6HU
Are you a motivated individual who enjoys meeting and exceeding targets? You don't need to be an expert on cars or maintenance, just be passionate about delivering a five star customer experience.

The ideal person will have/be:

  • A minimum of 1 years' experience in a customer service sales role is essential.
  • Experience of working in a similar role in the motor trade is desirable but not essential.
  • A strong working knowledge of computerised systems such as customer databases.
  • Experience of CDK would be beneficial.
  • A minimum of 5 GCSEs at Grade C or above including Maths and English
  • Be a strong team player who is energised by variety and responsibility.
  • Demonstrate a professional and confident approach in dealing with both staff and customers.
  • Excellent communication and presentation skills.
  • Be attentive to detail.
  • A flexible approach to working hours is required.

In addition to filling this vacancy Agnews, reserve the right to create a reserve list of successful applicants in merit order. The list may remain live for up to 6 months or until exhausted, whichever is sooner. If the same post or similar post becomes available during the "live" period, you may be offered the post, if eligible and based on the information you have previously provided.

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