Customer Support Advisor

Burnley

£12.71 - £14.27 per hour

Temporary (6-12 months), 37.5 hours per week

Mpeople Recruitment are seeking a Customer Support Advisor to join a busy team in Burnley. This role involves handling customer enquiries, resolving issues, and providing a high level of service in a fast-paced environment.

• Answer inbound calls and handle customer enquiries
• Resolve issues and provide clear advice
• Process payments and update customer records
• Monitor account alerts and contact customers as needed
• Support basic troubleshooting and problem-solving
• Maintain accurate system updates and documentation

• Previous customer service or contact centre experience
• Strong communication and IT skills
• Good attention to detail and organisation
• Ability to work under pressure and meet targets
• Professional and customer-focused approach

Hybrid working available after training (3 days in office). DBS required.

If you do not hear within 5 days, please assume your application was unsuccessful.