Customer Support Advisor (12-Month FTC) - In-Office

The England and Wales Cricket Board is seeking a Customer Support Advisor for a 12-month fixed-term contract. This role requires providing high-quality support to customers, managing inquiries across various channels, and ensuring a positive customer experience. Key responsibilities include troubleshooting issues, collaborating with stakeholders, and analyzing data to drive improvements in support services. The role is office-based, requiring at least three days a week in the office, fostering strong knowledge of customer systems and processes.