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Customer Success Operations & Automation Specialist
Posted 1 day 3 hours ago by Socket.dev
Permanent
Full Time
Other
Oxfordshire, Oxford, United Kingdom, OX1 1
Job Description
Sophos is seeking a Customer Success Operations Coordinator in Canada to support the execution and continuous improvement of CS systems, processes, and programs. You will own operational workflows, administer platforms like ChurnZero, and identify opportunities to automate using Power Automate and AI capabilities.
You will collaborate with CS, Sales, Support, and Operations teams to improve efficiency, ensure data integrity, and enable consistent customer experiences at scale.
Socket.dev
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