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Customer Success Manager Subscriptions & Adoption (Hybrid)

Posted 5 hours 38 minutes ago by Refinitiv

Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description

Refinitiv in the United Kingdom seeks a Customer Success Manager to help clients realise maximum value from subscriptions, build lasting relationships, and drive engagement and retention. This 1-year fixed-term contract sits within a global data and media ecosystem, offering hybrid work and opportunities to influence product and editorial teams.

You will onboard clients, monitor usage, support renewals, deliver training sessions, and translate usage data into insights for commercial

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