Customer Success Manager (maternity cover)

Contract: Maternity cover
Location: Hybrid / Reading

To manage an assigned panel of customer accounts which is your Book of Business (BoB) with a focus on understanding our customers' goals and ensuring they are achieving these goals. You are responsible for the retention and growth of revenue across your BoB and will be measured on the achievement of these goals

Competencies (knowledge/skills/experience)

Product Owner

The company is the right size that there's plenty of interesting stuff going on, but small enough that you can take ownership of things.