Customer Success Manager. Job in London Move Collective Jobs

Talentmark are recruiting for a Customer Account Manager to join a company in the pharmaceutical industry on a contract basis for 12 months. This role is maternity cover.

Salary

237 - 281.93 ph PAYE or 318.03 to 379.33 ph via Umb

Customer Account Manager Role

• Be the custodian of customer satisfaction for assigned accounts.
• Drive Customer Digital Adoption.
• Leverages all internal and 3rd parties resources to meet both the customer's and the clients strategic goals.
• Perform contract amendments and change/addition notifications.
• Acting on customer feedback through the use of Customer Experience dashboards and other related feedback mechanisms.
• Provide insights into the profitability of assigned account.

Your Background

• Hold a relevant degree or have equivalent working experience.
• Successful experience in a business function (sales, business/market development) in the healthcare industry.
• Proven track record of adopting a customer-centric sales approach.
• Evidence of building productive customer relationships.
• Established in negotiating customer contracts.
• Must have a UK driving licence as this role is field-based.

Company

Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year.

Location

This role is field-based, covering Greater London and surrounding areas.

Apply

For more information, or to apply for this Customer Account Manager please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only). It is essential that applicants hold entitlement to work in the UK.

Please note

This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.