Customer Success Manager - SaaS for Higher Ed (Remote)

A leading Ed-Tech firm in Scotland is seeking a Customer Success Manager to manage relationships with Higher Education clients. You will ensure customers derive real value from the platform through regular engagement, drive renewals, and explore expansion opportunities. Ideal candidates will have experience in account management within SaaS environments and possess strong communication skills. The role offers a supportive team, flexible working arrangements, and a robust work-life balance.