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Customer Success Manager - Pharmaceutical/Biotech
Posted 1 day 2 hours ago by Freshminds Interim
Our client is a rapidly growing AI-driven analytics company serving leading global pharmaceutical clients. The organisation delivers advanced insights that empower commercial and medical teams to make data-driven decisions and drive performance.
Responsibilities
Lead client onboarding and engagement to ensure successful implementation and adoption
Build and maintain strong stakeholder relationships, supporting ongoing account growth
Collaborate with internal teams to ensure high-quality, timely delivery of client projects
Drive product usage and value, managing renewals and contributing to business development
Requirements
Recently graduated, preferably with a degree in Life Sciences, Biotechnology or a related field
Strong interest in healthcare, technology, and client-facing roles
Excellent communication and organisational skills, with a proactive mindset
Proficient in Microsoft Office (Excel, PowerPoint, Word) and comfortable in fast-paced environments
Contract Details
Start Date: ASAP
Contract Type: 3 month contract with possibility to go permanent
Day Rate: £150 - £180 (dependent on experience)
Working Pattern: Hybrid
Location: London
