Customer Success Lead - InsurTech & Strategic Accounts

A leading financial infrastructure company in the UK is seeking a Customer Success Lead to oversee their team's performance and manage strategic customer accounts. This role involves driving product adoption, ensuring high customer retention, and collaborating across multiple departments. The ideal candidate has experience in a B2B SaaS environment, exceptional leadership skills, and a strong commitment to customer outcomes. Benefits include 25 days of holiday, hybrid working arrangements, and private medical insurance.