Customer Success & Support Specialist

Align Technology, Inc. is seeking a Customer Service Specialist to serve as the primary contact for Invisalign and iTero enquiries in a fast-paced, customer-focused environment.

You will manage first-line tickets, provide accurate responses, and escalate issues when needed, while building strong customer relationships. You will collaborate with Manufacturing, Marketing, Education, Sales and Clinical Support to ensure end-to-end satisfaction and to drive process improvements across the service