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Customer Success & Retention Specialist
Posted 5 days 14 hours ago by Travelers Canada
Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description
Simply Business in the United Kingdom is seeking a Customer Service Consultant to join our Operations team. The role is permanent and focused on helping the UK's small business heroes by ensuring policies and payments are seamless, with multi-channel support and strong customer retention.
You will handle inquiries across email, phone, and live chat, aiming for first-touch resolution while ensuring compliance with FCA regulations and data protection standards.
Travelers Canada
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