Customer Solutions Team Lead - Hybrid, Impact & Service Excellence

A not-for-profit organization is seeking a Team Leader for Customer Solutions in Crawley. The role involves overseeing a customer service team, ensuring high service standards, and fostering staff development. Key responsibilities include managing team performance, maintaining customer relationships, and driving development initiatives. Ideal candidates excel in customer service, possess strong communication skills, and can navigate within a collaborative environment. The organization offers a flexible hybrid work approach and generous employee benefits.