Customer Services Executive

Wimbledon 9:00am - 5:00pm Hybrid Working (After training) Start Date: ASAP - Salary - £26-30k

Join our friendly and growing team as a Customer Advisor, supporting customers through email, phone and web enquiries while delivering an exceptional customer experience. This is a fantastic opportunity for someone who enjoys building relationships

What You'll Be Doing

• Responding to customer enquiries via phone, email and website
• Providing helpful, accurate and professional advice to customers
• Following up on enquiries to maximise sales opportunities
• Processing customer orders and maintaining CRM records accurately
• Supporting the sales team with outbound campaigns and lead generation
• Building strong relationships with new and existing customers
• Ensuring excellent customer service at every stage of the customer journey
• Working closely with internal teams to deliver a seamless customer experience

What We're Looking For

• Excellent communication skills, both written and verbal
• Ideally from either a training or delivery background
• Strong organisational skills and attention to detail
• Customer service or sales support experience
• Confident using Microsoft Office, particularly Word and Excel
• A proactive, positive and team-focused approach
• Ability to prioritise workload and meet deadlines

What We Offer

• Competitive salary
• 25 days annual leave plus Bank Holidays
• Hybrid working after successful training period
• Quarterly team social events
• Modern Central Wimbledon office with fantastic transport links
• Supportive team environment and ongoing development opportunities
• Monday to Friday, 9:00am - 5:00pm working hours

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. Office Angels UK is an Equal Opportunities Employer.