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Customer Services Advisor (Part Time)
Posted 21 hours 19 minutes ago by Tonbridge and Malling Borough Council
Location:
Tonbridge & Malling Borough Council, Kings Hill, West Malling
Contract:
Permanent
Working Pattern:
Part Time
Hours:
22 hours per week.
DBS Check:
No
Closing Date:
23/08/2026 at 23:55
Reference:
CS/26/342510
We currently have an exciting opportunity for a Customer Services Advisor to join our team based at our offices in Kings Hill.Reporting to the Senior Services Superviser, you will undertake a customer facing role for enquiries related to Customer Services, Council Tax and Waste, as well as support our telephony service to residents.
Educated to GCSE grade C standard or above in maths and English (or equivalent), you will have previous experience of providing a customer focussed, front-line, public enquiry service. You will be proficient in the use of Microsoft Word and Excel, and demonstrate confident IT skills.
There is a lot to learn, so you must be prepared to assimilate and retain a large amount of information quickly and demonstrate a "can-do" approach to your work. In return we will give you excellent ongoing training and support.
This is a part time vacancy, and you can expect your working hours to be as follows:
Monday 09:00-17:00, Thursday 09:00-17:00, Friday 09:00-16:30
