Customer Service Team Manager - Member Experience (Hybrid)

Wisemay is looking for a Customer Service Team Manager to lead their Customer Support Team. This full-time, permanent position involves overseeing member support, ensuring an excellent member experience, and driving continuous improvement across customer service operations.

The role requires proven leadership skills, excellent communication, and a customer-focused mindset, along with numerous benefits including 25 days holiday, up to 12% employer pension contribution, and private healthcare.