Customer Service Team Leader - Tier 2 Specialist Support

Culligan UK Limited is seeking an experienced Customer Service Team Leader in Wolverhampton to manage a Tier 2 Specialist Support team. This leadership role focuses on driving service excellence and developing specialist capabilities. Responsibilities include leading a high-performing team, monitoring KPIs, handling escalated customer issues, and contributing to process improvements. The position offers extensive learning opportunities, workplace benefits, and a positive work environment.