Customer Service Specialist (Support Office)

Virgin Active is committed to changing people's lives for the better through wellness. Our team is dedicated to delivering a unique leisure and relaxation experience across all our clubs. All team members pride themselves on embodying Virgin Active values and ensuring the highest Brand Standards, so our members can enjoy the finest facilities and service. We are looking for a Job Title to join our Department.

The Role: This position is responsible for outline the summary of the role .

1. Please outline the daily responsibilities

1. Any relevant experience required for the role

• 25 days (excluding bank holidays) annual leave, plus a Celebration Day - and we want you to take them
• Access to The Peoples Pension, with our contributions at 3% OR Scottish Widows Pension with us matching contributions up to 5%
• Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V
• Private Dental and Healthcare Insurance for your physical health
• Life Assurance at 4x your salary
• Discounts across Virgin Active, including guest passes and 50% off PT sessions
• Join Virgin Family for communication and discounts across Virgin Group (Virgin Atlantic, Virgin Holidays, Virgin Media/O2)
• 20% off food and drink at KAUAI branches in clubs
• Access to Salary Finance for loans, savings, and financial advice
• BUPA employer assistance programme with 4 free counselling sessions
• Partnered with Dexters for complimentary corporate letting services
• Access to ePoints for online retail discounts
• Discounts on Academy courses, trained by top instructors