Customer Service Specialist

In this role, you will be responsible for the following tasks:

• Handling customer inquiries via phone and email
• Independently managing operational tasks related to account maintenance
• Managing and processing credit card requests
• Reviewing and supporting customers in cases of credit denial

We are looking for proactive individuals who enjoy interacting with people and working with numbers. We also expect the following qualifications:

• Commercial training or equivalent
• Native Italian speaker or excellent spoken and written Italian
• Excellent spoken and written French (mandatory)
• Good knowledge of German and experience in customer service are considered a plus

We are seeking team members who are motivated and eager to contribute to the continued growth of our business. Our employees are one of the key factors in our success. That's why teamwork and social skills are just as important to us as a good sense of humor and a healthy dose of pragmatism. You can expect a dynamic and international work environment. Above-average working conditions and a modern infrastructure complete our attractive offer.

Your benefits:

• Central location
• Lunch Check & Reka Money
• Floating working hours
• Bright, modern offices
• Exciting evironmant
• Young Team
• Fleet discount
• 40 hours week