Customer Service Specialist - Empathetic Troubleshooter

Peoplebank is seeking a Customer Service Officer in Exeter to join the team supporting South West Water. This role focuses on delivering a high level of service to customers, managing enquiries, and resolving issues promptly. The ideal candidate will possess strong communication skills and empathy, while being organised and proficient in IT systems like Microsoft Office. Employees enjoy a competitive salary, pension, healthcare, and additional benefits including discounts through Clancy Xtras and a cycle to work scheme.