Customer Service Specialist - Bonus, Pension

Carlsberg Group in Wolverhampton is seeking a Customer Service Advisor to join our team on a permanent full-time basis. You will handle inbound and outbound calls, chats and emails, delivering exceptional support to Carlsberg Britvic customers.

You will follow procedures, promote online digital applications and manage multiple customer situations, recording information accurately in online service portals. Strong communication, team collaboration and a proactive, solution-focused mindset are