Customer Service Planner - SLA Driven Scheduling (PT)

Morgan Sindall Property Services in Basildon, Essex, is recruiting a part-time Customer Service Planner on a fixed-term contract until June 2027. The role handles high volumes of calls to schedule appointments with clients, sub-contractors, suppliers and supervisors to meet service level agreements.

You will work with our in-house system to allocate operatives and subcontractors, handle complex repairs, and manage demanding customers while maintaining confidence and clear communication.