Customer Service Consultant - Digital Banking & Fraud Awareness

HSBC Holdings plc in London is seeking a Customer Service Consultant to deliver outstanding service, educate customers on digital platforms, and promote financial inclusion by identifying vulnerable customers and supporting complex needs.

You will join a branch team as the first point of contact, drive education on HSBC digital services, and help customers with banking needs while maintaining a friendly, personalised experience. Full training and a generous benefits package accompany the role.