Customer Service Co-ordinator

Honeycomb is delighted to be working in partnership with a market-leading organisation to recruit a Customer Service Co ordinator for their Cookstown office on a 12 month fixed term contract basis. This is an exciting opportunity to join a highly regarded and expanding business operating within a fast paced and rewarding industry, offering excellent experience within a supportive and collaborative team environment.

The Customer Service Co ordinator will play a key role in supporting both customers and internal departments, ensuring a high standard of service and efficient day to day operations. Responsibilities will include:

• Acting as a key point of contact for customers, managing orders, processing amendments, and responding to general enquiries in a professional and timely manner.
• Maintaining accurate customer records and documentation across internal systems, ensuring all data is updated and organised correctly.
• Liaising closely with internal departments, including sales and dispatch, to ensure smooth coordination of daily operations and customer requirements.
• Assisting customers with queries relating to orders, products, and services while delivering a consistently high level of customer support.
• Supporting administrative processes through accurate data entry, document management, and general office coordination duties.
• Working effectively within a busy environment while demonstrating strong attention to detail, organisation, and communication skills.

The successful candidate will ideally have previous experience within a customer service, administration, or coordination role and will be confident managing multiple tasks within a fast moving environment. Strong interpersonal skills, a proactive approach, and good IT proficiency are essential.

The package on offer includes a salary of £26,000 £28,000 depending on experience, Monday to Friday working hours, and on site parking.

If you require any assistance during the recruitment process due to a disability, please contact us directly to discuss your requirements.