Customer Service Assistant

Position Type: Permanent, Contract Type: Full Time

Hours of work: 39

Posted: 07-May-2026

Overview

Descriptions & Requirements

Responsibilities

Whatever your role in and around the store, you will be focused on the customer experience. You will ensure parking is accessible, trolleys are within easy reach, help is available, stock is in the right place, deliveries are on time and payments are completed with a smile. While delivering a helpful and friendly customer experience, you will contribute to a work environment that supports training, development and opportunities for progression.

About you

You will deal with and assist customers daily, offering a high level of customer service. We look for someone who ideally has experience in a similar role.

Please apply with an up-to-date CV. Applications without CVs will not be accepted. If you require adjustments to apply, please submit a reasonable adjustment form as part of the process.

What can we offer you

You will receive learning and development support and have the opportunity to grow your career with us. We offer a benefits package that includes:

• Age-based pay: 21+ years £12.71 per hour; 18-20 years £12.00 per hour; under 18 £8.82 per hour
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave, including 8 bank holidays
• 20% colleague discount
• Save-as-you-earn scheme
• Cashback health scheme
• Cycle to work
• Life assurance
• Digital GP and related wellbeing benefits
• Discount platform with savings and cashback at retailers
• Gym membership savings

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working, you can read our flexible working statement or discuss this during the application process.

Apply now!

Salary dependent on age.

Vacancy Reference

Please contact us if you require any adjustments within the application process. If you require adjustments at the interview stage, you will be informed when we invite you to interview. This form is for reasonable adjustments only; general enquiries or direct CV applications cannot be accepted via this form.