Customer Service Apprentice: Remote Options & Growth

BT Group is offering a Level 3 Apprenticeship in our Home Connections team in Sheffield. You will speak with customers by phone, guide them through product connections, answer early questions about orders, setup, and their first bill, while receiving structured training and a nationally recognised qualification.

No prior experience is required; you will be supported to build confidence, learn new skills, and grow within EE and BT products and services as you complete milestones.