Customer Service & Administrative Support Specialist

Customer Service & Administrative Support Specialist

3 Month Initial Contract

Nottingham based

We are seeking a proactive and adaptable individual to join our team as a Customer Service & Administrative Support Specialist. This role requires a strong communicator who can engage effectively with clients and colleagues while maintaining a high standard of professionalism in all written and verbal interactions.

Key Responsibilities:

• Deliver excellent customer service through clear, professional, and timely communication
• Manage and respond to email correspondence with strong attention to etiquette and detail
• Actively listen to customer needs and provide appropriate solutions or escalate where necessary
• Maintain accurate records and update customer information using CRM systems
• Provide administrative support across various business functions
• Collaborate with team members while also being confident working independently
• Adapt to new tasks, systems, and challenges in a fast-paced environment

If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application.

If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'.

We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.