Customer Service Advisor Hybrid, Growth & Impact

whg is recruiting a Customer Service Advisor for a fixed-term contract in Walsall. You will handle a variety of customer enquiries across channels and provide in-person support at our reception, helping users with self-service options. The role emphasizes delivering high-quality, timely service and problem resolution.

Ideal candidates will have strong communication, empathy, and the ability to maintain composure under pressure, while collaborating with other teams to improve customer outcomes.