Customer Service Advisor (Fixed-Term) - Fast-Paced & Impactful

DPD York is seeking a Customer Service Advisor for a 6 Month Fixed Term Contract to support both internal and external customers with parcel collection and delivery queries. You will collaborate with Drivers, Shift Managers, and Operations Managers to identify issues, investigate delivery problems, and communicate clear updates.

The role requires a fast-paced, customer-focused mindset, excellent telephone etiquette, and proficiency in Microsoft Office.